Project Description

ROAMING AGREEMENTS

INTERMEDIATE LEVEL – 2.2. Roaming Programme
THIS COURSE IS AVAILABLE:

Online

On-demand on our Virtual Campus & Online seminars

On Campus

On Campus events will be held on our campus in the South of Spain.

Off Campus

Train your team at a location of your choice.

Certified

The course includes a final exam that entitles to a certificate.

What will you learn?

Combining more than 20 years of Wholesale Roaming knowledge with university trained strategic dialogue training, Jason Bryan takes you through how to make a Roaming Agreement. The course is based on the combined knowledge of the ROCCO U Lecturers team several of whom have been Roaming Co-ordinators of the years.

In this module, we learn why a deviations document is important to the planning and delivery of Roaming Agreements. What a deviation document contains and why and how to use it to speed up the delivery of Roaming Agreements.

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Starting with the definitions of the AA.12 and what they mean and then progressing through the entire AA.12 with an emphasis on the key areas of the agreements as shown in the list.

  • AA.12 Content: Legal Names of the MNOs
  • Introduction
  • Starting Date
  • Definitions
  • Annexes
  • Scope of the Agreement
  • Implementation of the Network and Services
  • Management of Modifications to the
  • Services
  • Charging, Billing and Accounting
  • Customer Care
  • Confidentiality
  • Data Privacy
  • Fraud Prevention
  • Liability of the Parties
  • Suspension of Services
  • Force Majeure
  • Duration of the Agreement
  • Termination of the Agreement
  • Changes to the Agreement, Annexes and Addenda
  • Miscellaneous
  • Choice of Law
  • Dispute Resolution & Arbitration
  • Signatures
  • Overview of the Annex Structure
  • Annex A Document Management

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Starting with the definitions of the AA.12 and what they mean and then progressing through the entire AA.12 with an emphasis on the key areas of the agreements as shown in the list.

  • AA.12 Content: Legal Names of the MNOs
  • Introduction
  • Starting Date
  • Definitions
  • Annexes
  • Scope of the Agreement
  • Implementation of the Network and Services
  • Management of Modifications to the
  • Services
  • Charging, Billing and Accounting
  • Customer Care
  • Confidentiality
  • Data Privacy
  • Fraud Prevention
  • Liability of the Parties
  • Suspension of Services
  • Force Majeure
  • Duration of the Agreement
  • Termination of the Agreement
  • Changes to the Agreement, Annexes and Addenda
  • Miscellaneous
  • Choice of Law
  • Dispute Resolution & Arbitration
  • Signatures
  • Overview of the Annex Structure
  • Annex A Document Management

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Starting with Agreement Management Principles the modules take us through the more complex aspects of the AA.13 Annexes.

  • AA.13 Content: Agreement Management Principles
  • Services
  • Billing and Accounting
  • Customer Care Principles
  • Technical Aspects
  • Data Privacy & General Principles
  • Fraud Prevention Procedures
  • Access to IP Capabilities

Select only this module

Starting with Agreement Management Principles the modules take us through the more complex aspects of the AA.13 Annexes.

  • AA.13 Content: Agreement Management Principles
  • Services
  • Billing and Accounting
  • Customer Care Principles
  • Technical Aspects
  • Data Privacy & General Principles
  • Fraud Prevention Procedures
  • Access to IP Capabilities

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The what-if scenarios… In this module Jason presents the annexes which are sometimes used within the AA.13 in addition to the main sections:

  • Network Extensions
  • Roaming Service Level Agreement
  • Machine to Machine Transparency Methods Annex
  • S8 Home Routed Architecture

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Considering all the work that has been carried out in the previous modules, Jason explains how a negotiation works in theory from sharing deviations through to negotiating annexes through to finally getting the agreement signed.

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One of the most commonly used Annexes for establishing SMS Interworking between Mobile Operators is the AA.19. In this module we review annex, why it’s used and what it means in relation to the core Roaming Agreements.

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Who is this course for?

  • Mobile Operator based Roaming Co-ordinators and assistants.

  • Business professionals who work with mobile operators who would like to learn how Roaming Agreements work.

  • Anyone new to telecoms International wholesale roaming who wants to learn the elements behind a Roaming Agreement.

Why choose this course?

The Roaming Agreements are the foundations of a very important relationship for Mobile Operators and their Roaming Partners. By taking this course, students will learn the best practice approach and details of each section of the AA.12, AA.13 and the most commonly used Annex AA.19, how to handle them when negotiating Roaming Agreements, what to look out for and how to prepare to ensure a smooth delivery of Roaming Agreements.

By the end of the course students will know:

  • Preparing your company’s “Deviations” document to help advise your roaming partner what changes you want to the agreements.
  • Detailed review of the AA.12 with an emphasis on those sections most commonly reviewed.
  • Detailed review of the AA.13 and its annexes with an emphasis on those sections most commonly reviewed.
  • A case study which demonstrates the most likely situation with a negotiation and some extremes to be aware of.
  • Detailed review of the AA.19 with an emphasis on those sections most commonly reviewed.
Jason Bryan
JASON BRYAN
LECTURER

Making Roaming work since 1995.

Jason has worked for O2 UK for 10 years, Vodafone Roaming Services for 4 years, a small MVNO and two industry vendors and is experienced in Strategy and Commercial decision-making.

Jason has chaired GSMA Roaming Innovation Group and won four industry awards for Innovation and ideas.

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